We are hiring!

 --- UPDATE This position has been filled - May 16, 2011.

Customer Support Representative - Replacement Position

The City of Summerside has a great opportunity for a dynamic individual for the position of CSR.  Reporting to the Manager of the Summerside Community Network, the CSR plays a lead role in customer support and diagnostic checks for internet service customers over the phone, via email, and in person.

This is an excellent opportunity for the right individual to enter the exciting world of municipal government with plenty of potential to grow and advance. To be considered for this position previous call centre and technical help desk experience is a requirement. The successful applicant will have a working knowledge of operating systems and network protocols (SMTP, HTTP, DNS, DHCP etc.). Must have general knowledge of current internet services (Skype, Blogs, Streaming Media) and be committed to continuous on the job learning. Post secondary education is an asset.

Applicants are invited to submit a confidential resume and salary expectations by 4:00pm, Friday, April 22, 2011, to:

            Human Resources Coordinator

            City of Summerside

            275 Fitzroy St

            Summerside, PEI

            C1N 1H9

            Fax: (902) 432-3141;

e-mail: maskew@city.summerside.pe.ca

Please do not staple resumes – paper clips only.

Please note, only those applicants being interviewed will be contacted.