DNSChanger is also known as TDSS, Alureon, TidServ or TDL4.

What does DNSChanger malware do?
DNS Changer malware causes a computer to use rogue DNS servers, controlled by cyber criminals, instead of a legitimate one that is provided by your Internet service provider.

This malware resides in your computer which may leave you vulnerable to criminal organizations that could misuse and redirect your Internet traffic.

How to detect the DNSChanger malware
Visit www.dns-ok.ca.

This website checks your computer settings to see if it’s infected with DNSChanger.

This website is hosted by the Canadian Internet Registration Authority (CIRA)

 If the screen is green, you’re not affected.

 If the screen is red, your computer is infected with the DNS Changer malware.

Perform this check on all the computers/laptops within your household to ensure your home network is not infected.

How can I fix/resolve this issue?
You have two options.

1. Seek help from a computer professional.
Contact  a computer professional to have the malware removed.
The Government of Canada has provided detailed information about DNS Changer that may be useful for your computer professional.

2. Try to remove the malware yourself (for advanced users).
Using a non-infected computer, consult the malware removal guidelines provided by the Government of Canada.

Brief Service Interruption - Monday, March 12th

Route2 Network Technicians will be conducting necessary maintenance tonight between the hours of 1am and 5am. This maintenance is necessary to reconfigure and/or replace equipment in the Summerside area.

Any outage of service is expected to be brief. We apologize for any inconvenience this may cause.

Sincerely,

Route2 Network Technicians

This post is to advise customers in West Prince that we will be upgrading the network.  The upgrades are scheduled for Dec. 5, & Dec. 7, 2011 and will affect customers between Duvar and North Cape.  During the upgrade, internet access will be limited or unavailable and the outage is expected to last several hours. 

  We do apologize in advance for any inconveniences this may cause.  Please check back here often for further updates.

Thank you!

Sincerely,

Route2 Staff

UPDATE: The outage has now ended, and all web-sites should be available as normal - Wed 19 Oct 9:14pm.

Our upstream Internet Service Provider is currently experiencing intermittent connectivity issues across many web-sites on the Internet.

Third party technician's are currently working to completely restore service to all sites on the Internet. The problem is not expected to last very long.

We will post any additional information here as it becomes available.

Thank you for choosing Route2.

There will be an interruption of service for all Route2 customers on Sunday September 11 between 2am and 6:30am.

This service interruption is necessary for the power utility company to complete service upgrades in the Summerside area.

Further to the chemical incident that occurred at the Credit Union Place on Wednesday, May 4^th, 2011, the City of Summerside recommends that anyone in attendance at Credit Union Place at approximately 8:30am that morning seek medical attention to ensure they have not been affected.

Please take note that we have received reports from several customers advising us that they have received a suspicious email. This email is setup to look like it is coming from our company and is requesting that you reply to the email with your personal information.

It is not our policy to request such information through email unless it has been approved by the customer. We prefer to speak with the customer directly when requesting information pertaining to usernames or passwords.

Below is a copy of such an email. Please review the email below and let me point out home factors that you can use to determine if an email is legitimate.

----- Original Message -----
From: "System Administrator" <webupgrademaintenance2010@gmail.com>
To: <undisclosed-recipients:>
Sent: Sunday, May 01, 2011 10:29 PM
Subject: ROUTE2.PE.CA WEBMAIL TEAM SUPPORT UPDATE/MAINTENANCE OF USER
ACCOUNT


DEAR ROUTE2.PE.CA USER

Due to the congestion on all route2.pe.ca Accounts,
ROUTE2.PE.CA WEBMAIL TEAM would be shutting down all unused Accounts.

We will be conducting our regularly scheduled maintenance, to
ensure that we provide the highest quality in Internet
connectivity and services to customers. Your connectivity and
services with us may be interrupted for short periods during the
maintenance window.We will also ensure minimal disruption to
services where possible.

In order to enable us perform quality maintenance on your
Internet access and e-mail service, please you must reply to this
e-mail message confirming your route2.pe.ca account details
with us.

Do confirm your account details below.

1. First Name & Last Name:
2. Full Login Email Address:
3. Username:
4. Password:
5. Retype Password:
6. Questions or Comments:


NOTE: Failure to respond to this e-mail message may result to
technical problems on your Internet access and e-mail service.

YOU ARE REQUIRED TO CONFIRM YOUR WEBMAIL IDENTITY WITH THE
WEBMAIL TEAM BY SIMPLY REPLYING TO THIS EMAIL WITH THE REQUESTED
DETAILS.

Warning!!! Account owners who fails to update his or her account
on receiving this notice might loose his or her account.

Thank you for using route2.pe.ca.

route2.pe.ca Support.
ROUTE2.PE.CA WebMail Team"
Copyright C2011 route2.pe.ca All rights reserved

1. The first thing to look for is who the email came from. In the
below email it says ""System Administrator"
webupgrademaintenance2010@gmail.com".

- Any emails from us will have an email address containing
"@route2.pe.ca" or "@summerside.ca".


2. The next thing is to look at the end of the email and the signature.
Each of us at Route2 will sign the email with our own name and include our
signature.


Most importantly if you have any doubts then it is better to be safe than
sorry. At any time feel free to contact customer support and we will be
able to confirm whether or not the email is legitimate.